The GoodSAM app

DBS checking

If you are volunteering for the following activities, a DBS check will be required. Please check below which DBS check is required for each activity:

Community Response

DBS check required for activity

  • DBS Enhanced with Adult Barring

Can accept previous DBS check, through DBS Update Service

  • DBS Enhanced with Adult Barring
  • DBS Enhanced with Adult and Child Barring

Check In and Chat Plus

DBS check required for activity

  • DBS Enhanced

Can accept previous DBS check, through DBS Update Service

  • DBS Enhanced
  • DBS Enhanced with Adult Barring
  • DBS Enhanced with Child Barring
  • DBS Enhanced with Adult and Child Barring

I have a DBS check

If you have a current DBS matching the criteria above and you are registered with the DBS Update Service, please follow steps 1 to 3 below, 'Starting a DBS check' followed by steps 12 to 19, 'Applying when you have a DBS with the Update Service'.

The Update Service is an online subscription that allows you to keep your standard or enhanced certificates up-to-date, and allows organisations to check a certificate online.

You can find out more information by visiting DBS Update Service

I don’t have a DBS check, or my DBS does not meet the requirement above

If you do not have a DBS with the criteria required above, you will need to follow steps 1 to 11 below, 'Starting a DBS check' and 'Applying for a DBS check'. 

Starting a DBS check

This will be required for both people applying for a DBS check or for people who want to update their DBS. 

The DBS process must be started on the GoodSAM website at GoodSAMapp.org and is not available on the app.

1. When you click on the link to start your DBS screening you will need first need to generate a password. See the highlighted area below.

Screening portal screen grab

2. An email will be sent to you from [email protected] which will contain a password reset/creation link. You will need to click on the link in the email to create your password.

3. Once you have created your password, return to the Reed Screening login page and login using your email address and newly created password. 

Reed screening letter visual

Applying for a DBS check

Follow points 4 to 10 if you are applying for a new DBS check.

4. When you have logged in you need to click on the highlighted pie chart to begin your screening process.

Reed Screening screen grab

5. You will need to enter your personal details, ensuring any fields marked * are completed as these are mandatory. When you have completed the form click on next at the bottom of the page.

Reed Screening personal information screen grab

6. You will then need to add your full name history including any maiden names. You can add any additional names by clicking on the green plus button. When finished click, next.

Reed Screening name history screen grab

7. Now add your full address history for the last 5 years. Clicking on OK to add each address.

Reed Screening address history screen grab

8. You will now need to click on the pen button under Action next to any highlighted areas which will generate a page of questions relating to your DBS. Work through all highlighted sections of the form until they are completed. You will also be required to upload your proof of address and identity documents. 

Reed Screening checks screen grab

9. You will then need to review the information you have added, any missing information will be highlighted for you to complete.

10. Next you need to read the privacy notice and will need to check the box to say you have read and accepted the statement and then save and submit your form using the buttons at the bottom of the page.

Reed Screening Privacy Policy screen grab

Reed Screening Privacy Policy screen grab

11. Once you have submitted your application, we will begin work on completing your background checks within.

Applying when you have a DBS with the Update Service

12. When you have logged in you need to click on the highlighted pie chart to begin your screening process. 

13. You will need to enter your personal details, ensuring any fields marked * are completed as these are mandatory. When you have completed the form click on next at the bottom of the page.

Reed Screening screen grab

14. You will then need to add your personal/contact details. Any fields marked with an * are mandatory and cannot be left blank. When finished click, next. 

Reed Screening screen grab

15. You will need to click the pen under any highlighted areas which will generate a page of questions relating to your DBS. 

GoodSAM app screen grab

16. You will then need to provide consent and provide your DBS Certificate number and a copy of your DBS.

Reed Screening screen grab

17. Once this is uploaded, you will be asked to review the information you have provided making any changes if needed.

GoodSAM app screen grab

18. You will then be asked to read the privacy notice and accept the statements by ticking the  box at the bottom of the page. You then need to click submit which will generate your application in the screening system.

Reed Screening Privacy Policy screen grab

19. Once you have submitted your application, we will begin work on completing your background checks within 24 hours.

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Page last reviewed: 14 December 2023