I'm a referrer

NHS and Care Volunteer Responders are here to help you and the people you support.

To make a referral, call 0808 196 3382 or

Make a referral online

Watch our short videos on raising a referral and signing up as a referrer.

The volunteer support available to you includes:

  • Friendly phone calls for anyone needing a chat and a listening ear
  • Essential shopping, prescription and if eligible, lateral flow tests delivery
  • Delivery of small items of equipment and medication to people at home and between sites
  • Support for people to enjoy hobbies or social activities in the home or in their community
  • Steward Volunteers to support COVID-19 vaccination sites.

Please raise a separate referral for each type of support or task you require, even if the support is for the same person. For example, a separate referral will need to be raised for a shopping task and/or a check in call, as these tasks will be carried out by different volunteers. 

Join a webinar

We hold regular webinars to provide a short briefing on the programme.

Reserve your place

Speak to us

Our Regional Relationship Managers can provide more information about the programme. See contact details.