I'm a volunteer

We've made changes to Volunteer Responders

We've made some exciting upgrades to the Volunteer Responders programme following your feedback. This includes upgrades to the GoodSAM app to give you more choice and control to suit your way of life and how you want to organise your volunteering.

Join a webinar

Sign up to a webinar to find out more about the updates we will be introducing.

Reserve your place

Information to help volunteers

In the following sections you’ll find information to support you in your volunteering activities.

If you can’t find something you need, please ring our Support Team on 0808 196 3382 (9am to 6pm, 7 days a week).

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Volunteer checklist

Carry out these steps to ensure you are ready to start volunteering.

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Volunteer roles

Read our Getting You Started Guides for all roles and activities.

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Skills Bank

Guidance, training and fact sheets to support you when volunteering and carrying out your support safely.

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Key information

Information all Volunteer Responders need to know about ensuring equality, safeguarding and more.

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Frequently asked questions

Find out what other volunteers wanted to know about Volunteer Responders.

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The GoodSAM app

Read information about installing and using the GoodSAM app.

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Volunteer webinars

Online webinars that are free for Volunteer Responders to join.

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Inclusion hub

Links and resources to improve your understanding of Equality, Diversity and Inclusion.

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Volunteer eNewsletter

We keep Volunteer Responders up to date with relevant updates and news with regular email.