I'm a volunteer

We're making changes to Volunteer Responders

We're making some exciting upgrades to the Volunteer Responders programme following your feedback. This includes upgrades to the GoodSAM app to give you more choice and control to suit your way of life and how you want to organise your volunteering.

Join a webinar

Sign up to a webinar to find out more about the updates we will be introducing.

Reserve your space

Information to help volunteers

In the following sections you’ll find information to support you in your volunteering activities.

If you can’t find something you need, please ring our Support Team on 0808 196 3382 (9am to 6pm, 7 days a week).

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Volunteer activities

Find out more about the different activities that are part of Volunteer Responders.

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Getting You Started Guides

Read our Getting You Started Guides to help you carry out your tasks.

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The GoodSAM app

Read information about installing and using the GoodSAM app.

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Frequently asked questions

Find out what other volunteers wanted to know about Volunteer Responders.

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Volunteer webinars

Online webinars that are free for Volunteer Responders to join.

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Key information

Information all Volunteer Responders need to know about ensuring equality, safeguarding and more.

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Inclusion hub

Links and resources to improve your understanding of Equality, Diversity and Inclusion.

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Skills Bank

Find guidance, training and information for volunteering activities and carrying out your support safely.

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Volunteer eNewsletter

We keep Volunteer Responders up to date with relevant updates and news with regular email.

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Help spread the word

Help promote Volunteer Responders to new volunteers and to people who need support.