I'd like support

How do I get volunteer support?

Help is available from Volunteer Responders.

If you, or someone you know, or someone you care for would like support or have any questions about the Volunteer Responders programme, we're here to help. Our Support Team is on standby to book your volunteer support and address any queries you may have by phoning 0808 196 3646.

To request support call 0808 196 3646 or

Request support online

What help is available?

Volunteer support available includes:

Check In and Chat Calls

Volunteers are available to provide a friendly phone call and a listening ear.

Companionship Calls

The same volunteer is available to provide regular friendly phone calls and a listening ear for up to 3 times a week for up to 6 weeks. 

Follow the links below for more guidance on how to complete a referral online.

Additional volunteer support available

This support will need to be requested by a professional referrer such as your GP or other healthcare professional.

Volunteers can also provide help with shopping and prescription delivery and support getting to social activities.

A woman receiving a prescription delivery at her home

Frequently asked questions

Find out more about accessing Volunteer Responder services.

A man on the phone while looking out of the window

Spread the word

Do you know someone who might need support from Volunteer Responders?