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FAQs for Volunteer Responders

  • ID checking
  • DBS checking
  • Support requests
  • Managing my activities
  • Lone working
  • Support in action
  • Concerns whilst volunteering
  • Site Support
  • Community Response
  • Driving Support
  • Telephone Support
  • Community Response and Driving Support
  • General queries
  • Expenses
  • Uniform and ID
  • Programme changes - June 2024

FAQs for Volunteer Responders

In this guide you will find answers to questions that you may have as a Volunteer Responder.

  • Next : ID checking

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Page last reviewed: 01 December 2023

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NHS and Care Volunteer Responders is a volunteering service provided by NHS England and the Department of Health and Social Care and delivered by Royal Voluntary Service and GoodSAM.

Royal Voluntary Service is a company limited by guarantee registered in England and Wales number 2520413 and a registered charity number 1015988 (England and Wales) and SC038924 (Scotland).

Hanley Centre, 29 Charles Street, Stoke-on-Trent, Staffordshire ST1 3JP. All correspondence should be sent to: Royal Voluntary Service, PO Box 565, Unit B, RD Park, EN11 0RF.

©2025 Royal Voluntary Service

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