Lone Working whilst volunteering

Volunteers who don’t use the Lone Working function on the GoodSAM app

It is the responsibility of the volunteer to initiate the Lone Working feature on the app for any activities that require it.  

When a volunteer completes a task where Lone Working was required but the Lone Working function was not accessed, a report will be created and monitored by our Support Teams.  

Volunteers who appear on this report will be invited to an online webinar to support their understanding of the importance of using the Lone Working function.  

Where volunteers continue to not use the process after this session, there will be further intervention by our Programme Team to understand why the function isn’t being utilised and support you with any issues you may have. Any continuation of the function not being used could lead to the removal of roles.

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Page last reviewed: 30 May 2024