Connect Volunteer

Getting started

You will support people to reconnect with their local community and help to improve their mental wellbeing and resilience. You will need to discuss with the person requiring support what their interests are and how you can support them to participate in these.

Please read the other sources of information section of this guide for guidance on supporting a person living with dementia and supporting a person living with poor mental health which may help you in this activity. 

It is possible that the person you are supporting may ask you to purchase something for an activity such as, ingredients for baking, on their behalf. You are not permitted to take a person’s bank card to a cashpoint to withdraw money on their behalf or pay for shopping contactless or by pin payments. You are only permitted to use the cash access scheme and must follow the payment guidance we have for our Community Response volunteers. 

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Page last reviewed: 20 December 2023