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Supporting volunteer development

A young woman about to get in her car

Organisational skills

A young man looking at his watch

Time management

A young man holding his hand out ready to shake hands in welcome

Meet & greet

Volunteer Responder on duty

Marshalling

A younger woman explainging something to someone else

Coaching

A woman holding the hands of another older woman

Managing boundaries

A man making a point in conversation

Managing conflict

A young woman sittign at her laptop working out a problem

Problem solving

A person dealing with a difficult situation

Resilience

An older woman talking to someone on the phone

Service delivery

Service provided by Royal Voluntary Service and GoodSAM Instant Help

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NHS and Care Volunteer Responders is a volunteering service provided by NHS England and the Department of Health and Social Care and delivered by Royal Voluntary Service and GoodSAM.

Royal Voluntary Service is a company limited by guarantee registered in England and Wales number 2520413 and a registered charity number 1015988 (England and Wales) and SC038924 (Scotland).

Hanley Centre, 29 Charles Street, Stoke-on-Trent, Staffordshire ST1 3JP. All correspondence should be sent to: Royal Voluntary Service, PO Box 565, Unit B, RD Park, EN11 0RF.

©2025 Royal Voluntary Service

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