Support available

Healthcare teams can access 47,000 volunteers who offer a variety of services.

To make a referral, call 0808 196 3382 or

Make a referral online

Here to help

  • Explore our Training Hub for training and resources including short videos on raising a referral and signing up as a referrer.
  • Speak to our Support Team at 0808 196 3382 for immediate assistance. Open 9am-6pm daily.
  • Speak with Your Regional Relationship Manager - For detailed discussions on volunteer support, arrange a call. See contact details.

Hear from other referrers

Read or watch some of the inspiring stories demonstrating how Volunteer Responders have made a difference to healthcare providers and the people you support in England.

Join a webinar

We hold webinars to provide information about different services.

Reserve your place
Someone delivering a prescription to someone at their home

Driving Support

Delivery of medication and equipment between NHS sites and to and from patients’ homes.

A younger woman speaking on the phone

Telephone Support

Calls for people who may need a friendly voice and a listening ear.

Volunteer responder on duty

Site Support

Stewarding at vaccination sites and providing refreshments for ambulance crews at A&E bays.

A man delivering some shopping to an elderly woman at her home

Community Response

Local shopping or prescription delivery to a person's home or accompanying someone to a local activity.