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Key information for Volunteer Responders

  • Our volunteering agreement
  • Providing an emergency contact
  • Data protection and confidentiality
  • Equality
  • Safeguarding
  • Reporting accidents and incidents
  • Driving for Royal Voluntary Service
  • Expenses
  • Payment options - shopping
  • Entering someone's home
  • Lone working

Key information for Volunteer Responders

The following sections contain key information for the different roles and activities carried out by Volunteer Responders.

All roles

  • Our volunteering agreement
  • Providing an emergency contact
  • Data protection and confidentiality
  • Equality
  • Safeguarding
  • Reporting accidents and incidents
  • Expenses

Community Response

  • Driving for Royal Voluntary Service
  • Supporting people in their homes
  • Lone working
  • Payment guidance

Driving Support Plus

  • Driving for Royal Voluntary Service
  • Supporting people in their homes
  • Lone working

Driving Support and Site Support

  • Driving for Royal Voluntary Service
  • Next : Our volunteering agreement

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Page last reviewed: 23 October 2024

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NHS and Care Volunteer Responders is a volunteering service provided by NHS England and the Department of Health and Social Care and delivered by Royal Voluntary Service and GoodSAM.

Royal Voluntary Service is a company limited by guarantee registered in England and Wales number 2520413 and a registered charity number 1015988 (England and Wales) and SC038924 (Scotland).

Hanley Centre, 29 Charles Street, Stoke-on-Trent, Staffordshire ST1 3JP. All correspondence should be sent to: Royal Voluntary Service, PO Box 565, Unit B, RD Park, EN11 0RF.

©2025 Royal Voluntary Service

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