Volunteering checklist

We've put together a short checklist to make sure you are ready to start volunteering. Follow the information below:


Visit the GoodSAM website and complete the following:

  • ID check
  • Select your roles and activities
  • Apply for DBS - see levels of checks required.


The GoodSAM app

After downloading the GoodSAM app by following the link in your registration email, follow these steps:

  • Log in
  • Enable notifications and location and adjust your preferences
  • Switch to 'On duty'
  • Complete your emergency contact.
Set up your profile
  • Set any additional languages
  • Complete your Driver Declaration
  • Add your photo.
Get to know more about Volunteer Responders
Support available for you
  • Our Support Team is available from 9am to 6pm every day, call them on  0808 196 3382
  • Join in the conversation on or social media channels and follow our social media house rules
  • Come along to one of our regular volunteer webinars
  • Watch our for our regular email newsletters sent to all Volunteer Responders.
Receiving and completing your first task

Learn about using the GoodSAM app for all the information you need about:

  • Receiving a task
  • Actioning a task
  • Completing a task.
Volunteer expenses

Ensure that you claim for any out of pocket expenses: