Volunteer roles

Guidance for Volunteer Responders

There are various roles available as part of the Volunteer Responders programme, each has their own activities and guidance.

A man in conversation on his mobile

Telephone Support

You'll be providing friendly telephone calls to improve wellbeing and reduce loneliness and isolation.

An older man talking on the phone

Community Response

Local shopping or prescription delivery to a person's home or accompanying someone to a social activity in the community.

A Volunteer Responder loading prescripiton deliveries in to their car

Driving Support

Support people by transporting medicine or monitoring equipment to a person's home or another health site.

An older lady waiting for medication delivery from a Volunteer Responder

Driving Support Plus

Support the NHS by transporting medicine or monitoring equipment to a person's home or to another health site. Volunteers will be able to enter the person's home.

People waiting in a waiting room

In Home Support

Improve the health and wellbeing of people receiving support by assisting the person to engage in social activities, hobbies and pastimes in their home.

A younger volunteer in a car showing her mobile phone

Site Support

Volunteer support for sites to improve patient experience or staff wellbeing.