Volunteer roles

Guidance for Volunteer Responders

There are various roles available as part of the Volunteer Responders programme, each has their own activities and guidance.

A smiling Volunteer Responder handing over a bacg with a prescription

Community Response

Local shopping or prescription delivery to a person's home or accompanying someone to a social activity in the community.

A man in conversation on his mobile

Telephone Support

You'll be providing friendly telephone calls to improve wellbeing and reduce loneliness and isolation.

A Volunteer Responder in his car holding up his phone

Driving Support

Support people by transporting medicine or monitoring equipment to a person's home or another health site.

A female volunteer delivering prescriptions to someone's home

Driving Support Plus

Support the NHS by transporting medicine or monitoring equipment to a person's home or to another health site. Volunteers will be able to enter the person's home.

The back of a volunteer wearing a hiviz vest showing NHS and Care Volunteer Responder logo

Site Support

Volunteer support for sites to improve patient experience or staff wellbeing.