Driving Support Plus referrer guide

Pick Up and Deliver Plus

Pick Up and Deliver Plus aims to support the NHS and people who are newly discharged from hospital, are waiting for admission to hospital or are being cared for on a virtual ward by transporting medicine or monitoring equipment. This can either be to the person at home or to another heath site.

Other referrals could include the movement of PPE to vaccination sites or small items between hospitals, or the collection and return to site of equipment no longer needed.  

Volunteers will be able to enter the home of the person receiving support, to help with the delivery and home storage of medications and or medical devices for Virtual Wards. Volunteer can also support with returning items. The patient must be aware that volunteers will be undertaking their delivery and have access to their name and address. 

If delivery is only required to the doorstep - please use Driving Support - Pick Up and Deliver. 

Who is eligible for this support?

They may be:

  • people who are newly discharged from hospital, are waiting for admission to hospital or are being cared for on a virtual ward
  • people who are in receipt of ongoing care from a hospital trust
  • referrals into this role will come from healthcare professionals (no self-referral).

This support is not suitable for:

  • deliveries of controlled drugs
  • deliveries of biological samples.

Please ensure you have also read the programme referral criteria and that the person meets this criteria before making a referral. 

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Page last reviewed: 07 May 2024