Relay UK
You can now use BT Relay UK to support individuals with hearing or speech impairments via telephone. This service uses a relay assistant to facilitate communication, ensuring everyone can access the support they need.
To help you become familiar with this service, we have created a short introductory video on our website. You may receive a request to support someone using BT Relay UK - this will be in the task details. This video provides a step-by-step guide on how to use BT Relay UK when calling. Click the button below to watch this:
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Page last reviewed: 07 April 2025
