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I'm a volunteer

Volunteer activities available

To sign up for these activities, you’ll need to complete the new ID check on the GoodSAM app if you haven’t already and a Driver Status Declaration. You may also need to complete a DBS check.

We've introduced new levels of checks and would invite you to sign up to Community Response. Adding the Community Response activity and completing the highest level of check – the Green level (Enhanced DBS with Adult Barred) – will mean you won't need to do any further checks for all current and future volunteer activities. Find out more about levels of checks.

Volunteer activities:

Check In and Chat - provides short-term telephone support to people who need a friendly call and encouragement to improve their mental health and wellbeing.

Check In and Chat Plus - provides support to more vulnerable people.

Community Response - supports people with a current health need with shopping, lateral flow tests and prescription delivery.  

Pick Up and Deliver - supports the NHS and people who have been newly discharged from hospital to home or are being cared for at home with the delivery of medication or equipment. Medication can also be delivered to those waiting for admission.

Connect - a pilot activity which supports people to take part in social activities, pastimes or hobbies in the home or in their community.

Engage - a pilot activity which supports in sheltered accommodation, care, residential and respite homes to assist the person leading social and wellbeing activities and groups.

Steward Volunteers - supports COVID-19 vaccination sites. They assist with managing queues, greeting and directing people and monitoring numbers.

Keep an eye on your emails to stay up to date with news on the Volunteer Responders programme and the announcement of new services.


Information to help volunteers

In the following sections you’ll find information to support you in your volunteering activities.

If you can’t find something you need, please ring our Support Team on 0808 196 3382 (8am to 8pm, 7 days a week).




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