FAQs for signing up as a Volunteer Responder

Suitability questions

I am under 18, can I volunteer?

Volunteer Responders must be over 18 years old. If you are under 18 and interested in volunteering, you may be able to get involved in home-based volunteering opportunities through your local hospital, school, college or youth groups. You may need a parent or carer’s permission for some local volunteering.

I live in Wales or Scotland and want to support?

Currently this is only an initiative for England.

I have signed up but still working so can only do evenings and weekends, is this ok?

Yes it absolutely fine and excellent that you have chosen to register and support. When your ID has been verified you will receive an email to download the App.

In the App you can sign up for scheduled tasks that fit around your availability or you just need to ensure when you can support that you make sure the ON DUTY toggle is clicked ON, then when you are unavailable for support click the On DUTY toggle to OFF. That way you will never be sent requests for support when you are unavailable.

I don’t have a smartphone – can I still help?

Unfortunately, we require a smartphone for the full functionality to work correctly.

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Page last reviewed: 05 June 2024