What kind of help can I access?
What support is available from Volunteer Responders?
At the moment the following support is available via self-referral:
- Check In and Chat: A volunteer provides telephone support to people in need of a friendly phone call and encouragement to improve mental health and wellbeing.
- Check In and Chat Plus: This is a regular chat with the same volunteer over a 6-week period if you feel you are particularly vulnerable. This could be if you have been recently discharged from hospital, have a health condition, are experiencing social isolation or loneliness, have caring responsibilities or are waiting for elective surgery.
- Community Response: A volunteer will help with collecting prescriptions, lateral flow tests or shopping for those with a current health need.
You can call our self-referral phone line to make a referral on 0808 196 3646 between 8am and 8pm, 7 days a week.
An additional service, Pick Up and Deliver is also available but this requires a health or care professional to refer you. This relates specifically to people who may need medication or medical equipment delivered to you home, usually before or after a stay in hospital.
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Page last reviewed: 16 November 2023