Community Response Volunteers

As a Community Response Volunteer, you’ll be providing simple yet invaluable support to people with a current health need.

What does a Community Response Volunteer do?

You’ll be providing help by collecting and delivering shopping, medication and other essential supplies including lateral flow tests, if eligible, to people living in your local community. This might be someone who is waiting to be admitted to hospital or has just been discharged. 

Support can either be provided as a one-off task or once a week for a maximum of 6 weeks.

This might include:

  • Contacting the person who needs support to understand their needs.
  • General shopping for food and essentials and delivering it to their doorstep.
  • Collecting and delivering prescriptions and/or lateral flow tests from a local pharmacy.

Full guidance for getting you started

You can read the Getting You Started Guide to help you when carrying out Community Response activities.

You can find out more about being a Volunteer Responder in our FAQs and information to support you our fact sheets.