Self-referral toolkit

Volunteer Responders is a flexible volunteering programme developed to support NHS and communities in England. The scheme is built on a digital platform and links volunteers to local live tasks via the GoodSAM app.

Our Telephone Support services  are open for self-referrals meaning people can refer themselves or someone they know (with that person’s permission) for calls with NHS and Care Volunteer Responders . They can do this by calling the Support Team on 0808 196 3646

More about Telephone Support services

Check In and Chat

A phone call can make all the difference to how someone is feeling and can help improve overall wellbeing. Check In and Chat volunteers are available to provide a friendly voice and a listening ear. This service is available for up to 18 weeks, and can be requested daily or weekly. There will be a different volunteer calling each time.

Companionship Calls

For someone that might benefit from or would prefer the continuity of speaking to the same person, calls can be requested from a volunteer daily or weekly for up to 6 weeks.

Promoting our services

If you would like to help spread awareness of these services to your customers/clients/people you support, please see the sections on the left.

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Page last reviewed: 05 June 2024