Self-referral toolkit
Self-referral toolkit
Volunteer Responders is a flexible volunteering programme developed to support NHS and communities in England. The scheme is built on a digital platform and links volunteers to local live tasks via the GoodSAM app.
Our Telephone Support services are open for self-referrals meaning people can refer themselves or someone they know (with that person’s permission) for calls with NHS and Care Volunteer Responders . They can do this by calling the Support Team on 0808 196 3646[1]
More about Telephone Support services
Check In and Chat
A phone call can make all the difference to how someone is feeling and can help improve overall wellbeing. Check In and Chat volunteers are available to provide a friendly voice and a listening ear. This service is available for up to 18 weeks, and can be requested daily or weekly. There will be a different volunteer calling each time.
Companionship Calls
For someone that might benefit from or would prefer the continuity of speaking to the same person, calls can be requested from a volunteer daily or weekly for up to 6 weeks.
Promoting our services
If you would like to help spread awareness of these services to your customers/clients/people you support, please see the sections on the left.
Page last reviewed: 05 June 2024
Social media posts
Long copy
Could you benefit from a bit of extra help?
@VolResponders can support with friendly phone calls or food shopping and prescription deliveries.
Call us today on 0808 196 3646[1] to register for this free service or visit https://nhscarevolunteerresponders.org/i-am-a-professional-referrer[2] to find out more
Short copy
Could you use some extra support? @VolResponders offer friendly phone calls and help with food shopping and prescription deliveries. Call 0808 196 3646 today to register for this free service. https://nhscarevolunteerresponders.org/i-am-a-professional-referrer[2]
Graphics
We have produced a number of social media graphics for you to use on your socials
Download social media assets [3]
Page last reviewed: 20 June 2024
Internal comms/newsletters
Please see below some copy for you to use in your internal comms/newsletters.
START
Stay connected with calls from NHS and Care Volunteer Responders
Having a chat with someone can make all the difference to how you are feeling and can help improve overall wellbeing. If you, or someone you know would benefit from a friendly chat and a listening ear, you can request phone calls from NHS and Care Volunteer Responders.
The service is free to use. Call us today on 0808 196 3646[4] to speak to our Support Team or visit https://nhscarevolunteerresponders.org/id-like-support[5] to find out more. Our phone lines are open 9am-6pm everyday.
Healthcare professionals can also make referrals for volunteer support by calling call 0808 196 3382[6] or visiting: nhscarevolunteerresponders.org/i-want-to-refer-someone[7]
ENDS
Page last reviewed: 05 June 2024
Links
- [1] tel:08081963646
- [2] /i-am-a-professional-referrer
- [3] https://drive.google.com/drive/folders/1mjxb9d7YhRkR46xKoKwLEiUw4vhjEUz0?usp=sharing
- [4] Tel:08081963646
- [5] /id-like-support
- [6] Tel:08081963382
- [7] /i-want-to-refer-someone