Referrer toolkit

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The NHS and Care Volunteer Responders programme provides healthcare professionals with readily available, appropriately checked volunteers to support people across England.

Volunteer Responders can support with friendly phone calls, picking up and delivering prescriptions and shopping and transporting medicine and equipment from sites to people at home or between sites. Volunteers can also support at vaccination sites to carry out tasks such as managing queues, greeting and directing people, and monitoring numbers.

Making a referral is easy via the GoodSAM portal or by calling the Support Team on 0808 196 3382.

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Page last reviewed: 19 February 2024