Your questions answered
Questions this week include whether you need insurance to carry out the Driving Support role, are expenses reimbursed and how you can review your volunteering activities.
Do I need insurance to carry out the Driving Support role?
Volunteers using their own car for voluntary purposes to support others should check the information on the Association of British Insurers website before undertaking any driving activity as you may not be insured. The information includes a list of insurers who do not charge extra for volunteer driving.
More information can be found on our page driving for Royal Voluntary Service
Are expenses reimbursed?
Yes, you can claim expenses incurred whilst volunteering. Each scheduled task you attend will generate a specific case number/task ID. This will be uploaded to the expense system the following day after attending in order for you to claim. For more information on what you can claim, visit concur.co.uk/rvs
How do I review which activities I can support as a Volunteer Responder?
Volunteer Responders can view which activities they are able to support by logging in to your GoodSAM account on the goodsamapp.org
Click on the 'Manage your current activities' tab. Here you will see the options available to you depending on whether you've completed your ID and DBS check (if required).
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Page last reviewed: 03 February 2025
