Support for adult social care providers
Volunteer Responders are ready to provide vital support to adult social care providers.
To make a referral call 0808 196 3382 or
Make a referral online
Information:
See the Guide for referrers or FAQs to guide you on how to make referrals or find out more about the Volunteer Responders programme.Information
Support available
Check In and Chat
friendly telephone chats and encouragement to reduce loneliness and improve a person’s wellbeing for up to 18 weeks. The calls will be from different volunteers each time.
Check In and Chat Plus
regular telephone calls and encouragement to reduce loneliness and improve a person’s wellbeing from the same volunteer (3 calls per week for 6 weeks from a volunteer). This is suitable for people who would benefit from speaking to the same person.
Community Response
collection and delivery of food shopping and essential items and/or prescriptions, lateral flow tests and medications to people at home. Support available on a one-off basis or for a period of 6 weeks. The days and times to be agreed between the volunteer and the person supported.
Pick Up and Deliver
Medicine or small items of medical equipment transported to people's homes or between sites. No biological specimens can be delivered.
Volunteers should not deliver Schedule 2 and 3 Controlled Drugs and pharmacists should use their professional judgement to determine whether it is appropriate for a volunteer to deliver Schedule 4 or 5 Controlled Drugs.
Connect support
Support for people to enjoy a for a range of activities in the home or in their community.
Volunteers are not able to support certain tasks, please see Connect activities for a full list.