Making a referral to support a site

If you work across multiple local authorities, please select the corresponding one for the location of the support request.

The local authority area determines which support is currently available to you and will be used to match volunteers to the support request based on location, not all activities are available in all locations.

Driving Support

Support provided to NHS sites for the transporting of medical equipment, supplies and/or prescriptions to other locations. Only available to sites not insured via National Pharmacy Association.

Available activity:

• Pick Up and Deliver^[3]

Driving Support Plus

Support provided to NHS sites for the transporting of medical equipment, supplies and/or prescriptions to other locations, going into the patient's home to deliver the item(s).

Available activity:

• Pick Up and Deliver Plus^[4]

Site Support

Light touch support provided for health settings. This can range from stewarding at a vaccination clinic to providing refreshments for ambulance staff. Volunteers
provide support by attending a shift at the site.

Available activity:

• Stewarding Support^[5] (admin support not permitted)
• Ambulance Support^[6]

Select the activity type required based on the available options, i.e. Driving Support - Pick Up and Deliver.

One item

You will be asked to complete the transport details with:

• Pick up location address
• Destination address
• Return journey required

Then you will need to complete the activity detail with:

• Urgent request requiring support today, yes/no
• Practical task information - The content of this box will be visible to all volunteers. Include as much relevant information for completing the task such as who to ask for on arrival or how to contact them, parking, accessibility, ward or area of site etc, a template will be pre-populated in the box for you type over.

Shift (multiple items)

You will be asked to complete the transport details with:

• Site details

Then you will need to complete the shift detail with:

• Frequency - One-off, daily or weekly
• Number of volunteers required
• Practical task information - The content of this box will be visible to all volunteers please include any relevant information for completing the task such as who to ask for, parking, accessibility etc, a template will be pre-populated in the box for you type over.

You must not include any personal or sensitive information and will need to tick the box to confirm this.

Driving Support Plus - Pick Up and Deliver Plus

One item

You will be asked to complete the transport details with:

• Pick up location address
• Destination address
• Return journey required.

Then you will need to complete the activity detail with:

• Urgent request requiring support today yes/no.
• Practical task information: The content of this box will be visible to all volunteers. Include as much relevant information for completing the task such as who to ask for on arrival or how to contact them, parking, accessibility, ward or area of site etc, a template will be pre-populated in the box for you type over.

Shift (multiple items)

You will be asked to complete the transport details with:

• Site details

Then you will need to complete the shift detail with:

• Frequency - One-off, daily or weekly
• Number of volunteers required
• Practical task information - The content of this box will be visible to all volunteers. Include as much relevant information for completing the task such as who to ask for on arrival or how to contact them, parking, accessibility, ward or area of site etc, a template will be pre-populated in the box for you type over.

You must not include any personal or sensitive information and will need to tick the box to confirm this.

Site Support - Stewarding Support

You will be asked to complete the site details then the shift detail with:

• Frequency - One-off, daily or weekly
• Number of volunteers required
• Practical task information - The content of this box will be visible to all volunteers please include any relevant information for completing the task such as who to ask for, parking, accessibility etc, a template will be pre-populated in the box for you type over.

Site Support - Ambulance Support

You will need to select your trust from the drop down list available. If your Trust is not listed please contact [email protected]^[7] to find out more.

You will be asked to complete the site details then the shift detail with:

• Frequency - One-off, daily or weekly
• Number of volunteers required
• Practical task information - The content of this box will be visible to all volunteers please include any relevant information for completing the task such as who to ask for, parking, accessibility etc, a template will be pre-populated in the box for you type over.

If you need help to complete this form please contact the Support Team on 0808 196 3382^[8].