Welcome and thank you

Welcome to NHS and Care Volunteer Responders, which is delivered by Royal Voluntary Service and GoodSAM

Volunteer Responders provide essential help to people in the community, easing pressure on heath and care services.

These guides will help you to carry out your voluntary service with us.

Please take the time to read and understand the content thoroughly so that we can help people inclusively, effectively and safely. Throughout the guide you will find links to fact sheets and important information to support you as a Volunteer Responder.

Thank you for joining the team.

Kindest regards,

Catherine Johnstone CBE
Chief Executive

A man in conversation on his mobile

Check In and chat

Read our Getting You Started Guide to help you carry out your tasks.

An older man talking on the phone

Check In and Chat Plus

Read our Getting You Started Guide to help you carry out your tasks.

A volunteer making a delivery of groceries

Community Response

Read our Getting You Started Guide to help you carry out your tasks.

A younger volunteer in a car showing her mobile phone

Pick Up and Deliver

Read our Getting You Started Guide to help you carry out your tasks.

A Volunteer responder Steward Volunteer at a medical centre

Vaccination Steward

Read our Getting You Started Guide to help you carry out your tasks.