Some Pick Up and Deliver sites may require support from volunteers to collate some generic information packs which will be received by the patients before their treatment commences with the virtual ward team.
Volunteers will need to:
- Attend a 2-hour shift
- Collate up to 25 information packs
- Deliver these information packs to another hospital site(s).
These packs will contain no personal or sensitive information of any patients, as the information will be populated by clinical staff after they have received them.
The task information on the GoodSAM app will include the site contact and where to go on arrival at the site. When you arrive on site, the site contact will direct you to the correct location and give you full instructions of how to put the information packs together.
You will also be given information of the site(s) the information packs will need to be delivered to.
When onsite and within the office environment please be mindful that you may hear sensitive information being discussed. Please respect and maintain confidentiality, keeping any information, you gain about the service and those we help confidential, even after you leave as per our volunteering agreement [1](opens in a new window).
Page last reviewed: 15 January 2025